To use this feature, you must be the QuickBooks Administrator and you must have Windows Admin privileges for the new computer where QuickBooks will be installed, which must also have Internet connectivity.
Hello, me share additional information on how to move your company file from one QuickBooks to the other. Visit the Community if you need anything else. Move your company files to another computer.Resolve data damage on your company file.I found helpful articles for more details on the error messages you've encountered and how to resolve them: They'll also help you move your company file and QuickBooks to your new computer. They'll further investigate what's causing this issue. You can provide them the case or reference number provided by the chat support team. We'll be able to take actions on improving our customer service.įor now, I'd suggest contacting our Technical Support Team again. I'll personally share your feedback regarding your experience with our chat support team.
I am 6 months behind on cleaning up my business due to your software errors and more importantly the lack of assistance by your "help" people.Īt this point, I feel nothing but righteous indignation towards QB.Įncountering some errors in your company file is tough to deal with, gilrucker. If you are an Intuit rep and you genuinely want to help me out, please let me know.
Here we are with a brand new PC, the full hope of moving my company data to a fresh WIN10 box and now the migration tool will not take my password. Would you like the transcripts? Please say yes. 2-3 days later I was asked "Hi, what seems to be the issue?" I replied and the response was "Hi, what seems to be your issue?" This went on and on. When I did a tech support chat, I was basically treated with an "OH WELL!" So then I spent more money on The latest an greatest local version of your software and still nothing. I tried your online QB that a sales rep recommended and guess what? I couldn't print checks. The worst part is, I look out of my window at the Rancho Penasquitos Intuit campus and KNOW the help may be in there, but online, all I get is lazy excuses and honestly rude answers. This has been a 6-month issue with me not being able to run my company books and I feel duped. This will get you on the right direction, I'm here anytime you have other concerns. Cash Flow Projector (.cfp) - .qbwįor more information about the appropriate locations, you can read through the "Restore custom templates and forms missing from a restored backup" section through this article: Move Your Company File to Another Computer.Financial Statement Designer (FSD clients) - C:\Program Data\Intuit\Intuit\QuickBooks\Company Files\FSD\Clients.Printer Setting (PrintEng.ini, wpr.ini, and QBPrint.qbp) - C:\Program Data\Intuit\QuickBooks.QuickBooks Letters and Templates - C:\Program Data\Intuit\QuickBooks \QuickBooks Letter Templates.
Here are some of the correct locations when doing the manual copies for each file: Manually copy the file you wish to restore, then paste it to the appropriate location.Search for folder called Restored_CompanyName_Files.Go to the restored backup file on the new computer.You'll need to manually locate and copy the files from the restored backup file on your new computer. If you have performed the steps above, please let me know so I'll be able to get back to you.įor you, I'll help ensure you're able to transfer all the QuickBooks data from your old to new computer. Hi there, and appreciate you both trying the migrator tool and the backup/restore steps.