If you still have questions, please call your local Cisco contact."Ĭan I perform the upload with one product at a time? Some parts, while up-loadable, are not viewable due to contractual obligations with customers of certain products. However when I try to search on a part using CCRT, nothing is found."Īnswer: "In order for a part to be searchable in CCRT, that product must be published (made viewable) on a price list. "The results screen following the CSV file upload indicates it was successful. Be advised that you will not be able to use the same email address that is associated with your current CCO id. Additional CCO ids can be requested through this link. This is possible but only if you obtain additional CCO user ids, one for each customer number. Is this possible with a single CCO user id? I have multiple customer numbers that I need to be able to upload and map SKU/Part numbers for. The product(s) must also be visible in the pricing tool. Further, the product in question must be published to a price list that the user is entitled to order from otherwise said product will not be visible/searchable in CCRT. CCRT is one of the applications affected by this.
There is generally a delay of up to a full day from when the product is made orderable until this information is propagated to all the systems involved in the Internet Commerce process. There has been an announcement that a product is orderable but it is not showing in CCRT yet. An email is sent out to registered users to notify them of the additions. Products are added to CCRT whenever they are added to the Cisco Standard price list(s). How can I make sure I access the current version of CCRT?Īs long as you access this link, you will be accessing the latest version. These cross-references are printed on Carton label(s), Packing slip(s), Remittance invoice(s), and Commercial invoice(s). It is a tool that can be used to create a 1:1 mapping of customer part numbers to Cisco SKU numbers. CCRT stands for Cisco Cross-Reference Tool.